42 replies to this topic

[D_J]

Ok this is a bit strange. I got an anti-virus update that essentially killed of GEM. After the update I went to IGOR to test , it "starts" as usual but I get brought back to IGOR and after that GEM is not able to start gpl locally or any other way. I get a fatal error message.

Ive tried a re install of everything but the problem persists. I get a debug report after crash that I will enclose here. I have no idea what is going on here.

The anti virus has nothing gpl related in quarantine. Cant really find anything wrong pr say , maybe the debug file can help someone explain to me what Im missing. Many thanks in advance. This is also the latest version of GEM (as far as I know)

 Debug.txt   61.21K   9 downloads

[Saiph]

Even though your antivirus doesn't have anything in quarantine, the circumstances suggest that it is probably interfering with the operation of GPL in some way. Does your antivirus give you the facility of adding exceptions to the files which it scans? If so, you could try adding "GEMP2.EXE" to the exception list (that's the main GEM executable file). Then go to your main GPL directory and write down a list of the all the GPL*.EXE files that you have there, including the original "GPL.EXE", and then add those to the exception list as well. Also, as you're trying to use IGOR (which I don't use very much) you could also add the IGOR executable file(s) to the list as well. Hopefully that might be enough to stop the antivirus interfering.

Because GEM creates new GPL executable files by patching, some antivirus programs regard it as a suspicious program because many viruses try to patch executable code in a similar way. But obviously in the case of GPL and GEM, it is a false alarm.

Other things you could try:

Check your antivirus settings to see if it is set to delete suspicious files instead of quarantining them. Sometimes this is an extra-cautious default setting, which is designed to keep your computer as safe as possible, but which doesn't leave much evidence behind. If you can switch the antivirus to quarantining instead, then at least you will know which file it regards as suspicious.

Also check all your antivirus directories to see if it is creating any kind of log file or report file which may give a clue as to what it is doing.

Also, you could give us details of exactly which antivirus product it is that you're using. It's possible that other GPL drivers are using the same product, and they could maybe give extra advice about the best settings to use, or potential problems etc.

Good luck finding a fix!

Edited by Saiph, Mar 16 2020 - 04:11 AM.

[D_J]

Thanks my good man. Im using Avast , free version. All was working just fine until this program update and restart so Im gonna take a closer look at the settings. The firewall has all the necessary exceptions.

Gonna keep trying.

[jgf]

I had a similar problem with GEM a while back, tried everything I could think of, to no avail;   finally renamed my GPL folder, reinstalled GPL, GEM, and all mods, then copied all the tracks, setups, season files, etc. to the new install and deleted the old.  No idea what was wrong but it has worked fine ever since.  (And I now keep the entire GPL install backed up on a flashdrive for easy reinstall.)


Nearly every AV program I've used in the past ten years has flagged some utils for GPL and FlightSim as suspicious (something about GPLShift none of them like);  but most allow you to add entire folders to an exclude or ignore list, which they will then not scan at all.

[D_J]

Ive tried that route as well but the issue lingers. Ive added some exceptions to the AV so lets see after a new install from scratch. Hopefully that solves it.

[Saiph]

The companies which produce free security products are notorious for not testing their products enough. They commonly release updates which create false alarms and cause inconvenience for users. It sounds like Avast have done that again in your case. You may get replies in this thread from other people who have far more colourful opinions about free antivirus than I do!

I don't use it myself, but Avast has been mentioned many times in the past on this forum. You mentioned that the firewall has all the necessary exceptions, but that may not be enough. I'm not sure how the Avast user interface is set up, but mostly a firewall exception is not the same as an antivirus exception. Firewall exceptions allow programs to access the internet and transmit data, whereas antivirus exceptions prevent programs from being quarantined or deleted. It's possible that the Avast package has two places where exceptions could be added, so you should make sure that the various GPL programs are added in both places.

(Edit: OOPS! Got my definitions slightly mixed up - now corrected!)

Edited by Saiph, Mar 16 2020 - 05:08 AM.

[Cookie]

The first thing that comes in my mind is : delete the GEM.ini!

I had the situation some days ago and it helped...

[roberto teso]

Avast has some problems by itself:

Avast disables Javascript engine in its antivirus following major bug

[D_J]

Thank you guys. This is very helpful.

I do have my suspicions about Avast. Might be time to spend some money on something a bit more serious.

[KARTM]

or get window 10 the build-in Microsoft AV (defender )work very well and trouble free ,  the old one of window 7 (security essential ) was good too but is not support anymore

[gliebzeit]

Microsoft Security Essentials is still being supported.  I get regular daily virus definition updates.

"... MSE is no longer available to download, Microsoft will continue to update virus definitions for existing users until 2023."

I also run a Malwarebytes scan once a week.
Plus, I am still using Win 7 64-bit with updates disabled.

Edited by gliebzeit, Mar 16 2020 - 07:15 AM.

[KARTM]

gliebzeit, on Mar 16 2020 - 07:12 AM, said:

Microsoft Security Essentials is still being supported.  I get regular daily virus definition updates.

"... MSE is no longer available to download, Microsoft will continue to update virus definitions for existing users until 2023."

I also run a Malwarebytes scan once a week.
Plus, I am still using Win 7 64-bit with updates disabled.

great

[D_J]

Ok , so I have reinstalled gpl and got it to work locally. The GEM issue remains the same. Axel : where is this GEM.ini of which you speak? I uninstalled and installed GEM with same result , gpl wont start. Tried a couple of other things and now nothing starts and GEM crashes every time I start gpl.

[gliebzeit]

GEM.ini is usually located in the /users/Public/Public Documents/GEM+/ folder.

[M Needforspeed]

KARTM, on Mar 16 2020 - 06:54 AM, said:

or get window 10 the build-in Microsoft AV (defender )work very well and trouble free ,  the old one of window 7 (security essential ) was good too but is not support anymore

Real virus is all the rage, now... BUT the professionnal guy who installed my new PC and windows 10 said : " please, keep your PC away from any extra antivir .The way Windows Defender runs will keep your PC safe and fast.stop! " So I said goodbye to Avast that I used with enough satisfaction for twelve years.

Edited by M Needforspeed, Mar 16 2020 - 10:56 AM.

[Yngwie]

M Needforspeed, on Mar 16 2020 - 10:07 AM, said:

Real virus are all the rage, now... BUT the guy who installed  my new PC and windows 10 said : " please, keep your PC away from any extra antivir .The way Windows defender runs will keep your PC safe.stop! "

And he's absolutely right about that. A lot of AVs nowadays show a lot of messages like 'lots of threats blocked' 'check this and that now to be safe' just to give the user the impression to be at a high level of risk without using the product. It's all BS.
If you're getting cought by a malware the MS Defender could'nt stop, chances are high, no other AV would've. The differences nowadays are marginal.

[M Needforspeed]

Yngwie, on Mar 16 2020 - 10:12 AM, said:

And he's absolutely right about that. A lot of AVs nowadays show a lot of messages like 'lots of threats blocked' 'check this and that now to be safe' just to give the user the impression to be at a high level of risk without using the product. It's all BS.
If you're getting cought by a malware the MS Defender could'nt stop, chances are high, no other AV would've. The differences nowadays are marginal.

thanks to confort my decision with your remarks.Oh, and your greek warrior avatar is trendy, now ! 85 % of droplets will stop.

Edited by M Needforspeed, Mar 16 2020 - 10:55 AM.

[D_J]

Well I have had it going with gpl for years now without any issue. And now this , everything seems completely f**ked and Im not  gonna do any more with this today. Cant even get a reinstall to work without issues.

When I run the 1.08 installer the 1.3 version cant read the brake pedal for some reason. The 1.2 version works but something is very off here. To hell with this , try again tomorrow , or way later..

[paul skingley]

Do all your gpl exes run if you start them directly without Gem ?

Gem fatal error can be a few things. It may have something  to do with your AV or it could be something else like :-

Gem does not like your gpl.exe. If you have a back up gpl.exe try swapping that with the one in your install. Or one from the game

You also try reset the path to gpl in Gem


When you do get your install running correctly make a copy of the whole GPL folder and keep it for days like these. It can save a lot of bother if something goes wrong again.

[D_J]

Thanks Paul , sure been frustrated here.

As it stands I got one of the .exe to work so for now I think Im good. Might still have some igor and vroc issues but I can connect via IP with patches enabled so things are looking up.

Thanks for all the help guys , much appreciated.